roller coaster ride

funny how work could really interfere with quality family time. funny how i sacrificed a lot to be near my family, yet still be near them then begin to be quite far. today my family went to cwc without me. they simply dropped me off work and proceeded to the place. not that i am really complaining. i knew my responsibilities. yet i also felt some sort of sadness at the missed moment.

funny how life could be such a roller coaster sometime. yesterday i was crying over a failed audit, today i received a commendation from a customer. and i just educated her about her mcafee. it was unexpected, of course, as most commendations are. and also it was a nice lift from a downtime feeling. but then, since i knew that commendations are really nothing more than morale boosters, and since i am such a competitive freak, i know that deep down what would boost my morale are metrics that would make me top agent and earn me promotions and appliance rewards. i know that i am not after high metrics for recognition. i am after high metrics for higher salary pay. talk about being mukhang pera.

this shift has also been a really tiring one for me. i felt like I’ve handled a thousand calls when in fact I’ve only answered 27 calls. but still, it is more than the usual. it just seems that most Americans are now finding it real cute to call technical support. well good for us because that entails more jobs.

whew. tiredness creeps in. sleep beckons.

i got his number. but the infatuation has really passed. he is just a friend to me now. a very convenient friend to have in this crazy industry.

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